Legal Notice (Specified Commercial Transactions Act)
Legal Notice
Disclosure under the Japanese Act on Specified Commercial Transactions (特定商取引法) for sales to customers in Japan.
| Seller | PR Ecommerce LLC (brand: EKROZ) |
|---|---|
| Person in charge | Diego Galiotto |
| Address | 1209 Mountain Road PL NE, Albuquerque, NM 87110, United States |
| Phone | Disclosed without delay upon request. Please contact us by e-mail. |
| ekroz@ekroz.com | |
| Website | https://jp.ekroz.com |
| Selling price | The price shown on each product page (tax included). |
| Charges other than the product price | Shipping: free throughout Japan. Items ship from overseas; if customs duties or import consumption tax are levied at customs clearance, they are payable by the customer on delivery. |
| Payment methods | Credit card (Visa, Mastercard, American Express, Diners Club, Discover), PayPal, Apple Pay, Google Pay |
| Payment timing | Payment is confirmed when the order is placed. Card charge dates follow the terms of your card issuer. |
| Delivery | Shipped within 1–3 business days after payment confirmation, with a tracking number. Delivered in 3–7 days after dispatch. |
| Returns and exchanges | Returns and exchanges are accepted within 30 days of delivery, for any reason and in any condition (opened or worn included). We send a free return label and cover the return shipping. Refunds are issued within 5 business days after we receive the item, to the original payment method. To start a return, e-mail us with your order number and reason. See the Return & Refund Policy. |
| Defective items | Handled under the same conditions above, at no cost to the customer. |
| Quantity limits | None. Orders from a single item are welcome. |
| Offer validity | No fixed period. Sales may end when stock runs out. |